A 24×7 customer support team for your business needs a huge investment. One solution to this is AI bots. If you know coding, you can easily develop and deploy AI bots for your business. However, a common businessman does not know coding. Therefore, he has to contact a software developer to develop an AI bot for his business. The cost of hiring a developer is also high. Here is a solution. You can use the Insighto.ai tool to automate calls and do more for your business. This article presents a review on Insighto.ai that helps users create powerful AI Agents without coding.
Create powerful AI Agents without coding with Insighto.ai
Insighto.ai is an AI agent builder platform. You can use it to create different AI agents for your business like automating appointments, reservations in restaurants, lead generation, customer surveys, and more.
The primary purpose of Insighto.ai is to simplify the AI bot creation for businesses, so every businessman can automate his business and grow faster. The created AI bots can be deployed on phone calls, WhatsApp chat messages, etc.
Key Features of Insighto.ai
Let’s see some of the key features of Insighto.ai.
AI Agent Builder
Insighto.ai has an AI Agent Builder that allows you to create different AI chatbots and AI voice agents for your business. It is a no-code platform, i.e., you do not need to learn coding to develop AI chatbots and AI voice assistants for your business.
Insighto.ai also offers different customization options for your AI chatbots and AI voice assistants. Different LLM Models are available in the software. You can select the LLM Model of your choice while creating an AI chatbot or AI voice assistant. Currently, it is available in more than 30 languages. Also, both male and female voices are available in the software. You can also create an AI voice assistant in your own voice.
Conversational Voice Chat
You can build an AI Voice Assistant with the help of Insighto.ai. This AI Voice Assistant will answer your customers’ general queries, so your customer support team can work on addressing core customer issues. Insighto.ai is a multilingual platform, which means you can create AI Voice Assistants in different supported languages.
A real-world example of AI Voice Assistants includes automating inbound and outbound calls for hands-free support. You can automate a call to take customers’ feedback. For example, after talking to a customer support executive, the customer’s call can be redirected to the AI Voice Assistant to take his feedback about the support. Here, you can configure some general questions for your customers, like:
- How knowledgeable was the customer support executive?
- Has your query been solved in the first interaction or more than one interaction?
- Has your query not been resolved yet?
Now, you can train your customer support team based on the customer’s feedback.
Training and Deployment
Insighto.ai offers a simple training process for your AI bots and assistants. You can easily train your AI Agents using specific data sources. Insighto.ai has also provided documents for creating AI Agents on the official website. You can read these documents to learn how to create AI Agents for your business.
Insighto.ai also offers quick deployment options including embedding widgets on websites or creating internal chatbots.
Integration and Compatibility
Insighto.ai offers seamless workflow integration with its integration capabilities with tools like FreshDesk, Zendesk, HubSpot, Salesforce, etc. By integrating tools used by your organization, you can allow your AI assistants to take the required action. For example, if you integrate Zendesk, you can allow your AI assistants to create a support ticket on Zendesk.
It also offers versatility in applications. You can create different AI bots, from HR internal bots to lead generation.
Benefits of Insighto.ai
Below, we have explained some benefits of Insighto.ai:
Ease of Use
- Insighto.ai has a user-friendly interface. You will not face difficulties in understanding its interface. The Dashboard shows all the details of your projects, including your data sources, AI assistants, widgets, voice, etc. You can also track the number of conversions per day on the Dashboard.
- This software does not require coding skills to create an AI chatbot or an AI voice assistant. Hence, any businessman can use it easily.
- Its quick setup and deployment allow users to create AI assistants in minutes.
Revenue Boost
Insighto.ai will help you boost your revenue by automating calls and chats through AI bots. Now, you can create AI bots with less investment and boost your revenue.
With Insighto.ai, you can generate more leads. You can also create AI bots to answer customers’ general queries so your customer support team can focus on core customer problems.
After you deploy AI bots in your business, all of your customers’ calls will be answered, which ultimately generates more leads and conversions.
Customization and Personalization
- Insighto.ai offers high-level customization options to match your business needs and branding.
- It also offers personalized conversational experiences through voice training and data utilization.
Use Cases
Insighto.ai can be used to create AI assistants in different businesses for customer support, lead generation, and internal communications.
In the medical industry, doctors can use Insighto.ai to automate calls for scheduling appointments, so appointments can also be booked even when the clinic is closed.
Similarly, restaurants can automate calls through AI voice assistants for booking and reserving tables.
Many customers have already purchased Insighto.ai and automated their businesses through AI assistants. You can read the customer testimonials on the official website.
Pricing and Plans
Insighto.ai is available in the following four pricing options:
- Free
- Gold
- Platinum
- Diamond
In the Free plan, you can create up to 2 AI bots and get a maximum of 100 Text credits and 300 Voice credits.
The Gold plan gives you a maximum of 2500 Text credits and 600 Voice credits. In addition to this, you can create up to 10 AI bots, remove branding, and add from in Gold plan.
In the Platinum plan, you can create unlimited AI bots and get 10000 Text credits and 6000 Voice credits. Other features including Channel Integrations, Multimodal, Auto Intent, etc., are also available in this plan.
The Diamond plan also allows you to create unlimited AI bots. You will get 50000 Text credits and 14400 Voice credits in this plan. All the features available in the Platinum plan are also available in the Diamond plan.
You can view the complete information about the pricing plans of Insighto.ai on its official website. They also have Lifetime access and Premium offerings. However, this information is not available on the website. You can contact their support for more information regarding this.
Pros and Cons
Some pros and cons of the software are:
Pros
- It is a no-coding platform that makes creating bots easy and automating business for non-technical users.
- It offers versatile applications across different business functions.
- Insighto.ai comes with strong customization and integration capabilities. You can give AI bots to take further actions by integrating supported tools, like HubSpot, Zendesk, etc.
Cons
Not all popular tools are compatible with this integration. Users can provide feedback to their support team regarding this and also suggest areas for improvement in the software.
Conclusion
Insighto.ai is a great tool for users who want to automate their business by creating AI bots without hiring a professional developer. With its user-friendly interface, you can easily create powerful AI agents without coding and boost your revenue. One limitation of this software is the limited integrations of tools. However, users can contact the support team to add a new tool for integration.
If you are a startup or an individual businessman, you can purchase this tool to automate calls and chats for your business and generate more leads and revenue. Organizations can also purchase this tool to save costs.
